Resume

Head of Content · Renton, WA (remote) · lucasligonbruno@gmail.com · LinkedIn

About

With 11+ years' experience at 16Personalities, I grew from volunteer proofreader to Head of Content to Director of Strategy, Research, and Business Operations, demonstrating growing capability and trust. Personality research taught me the value of diverse perspectives and ways of being, enhancing my ability to connect with internal teams and global customers alike.

Core values: to share curiosity, kindness, and intention.

Experience

NERIS Analytics Limited / 16Personalities · Remote

Director of Strategy, Research, and Business Operations

January 2025 – June 2025

Earned the CEO's trust, working side-by-side to define business strategy.
Supported the content and product teams with analytics; outlined new products and conducted cultural research to grow in new regions.
Pricing research led to a doubling of the B2B conversion rate.

Head of Content

July 2017 – January 2025

Shaped the content strategy: wrote, edited, and led the team to produce high-impact content that set the bar of excellence.
Oversaw the creation of hundreds of articles and dozens of specialized e-books across career, personal growth, and relationship domains.
Integrated AI tools into the content workflow, streamlining the balance of quality and efficiency.
Maintained a human-centric leadership style emphasizing individual growth and group coordination of unique skillsets; compassion and curiosity kept morale high.

Proofreader / Editor / Writer

April 2014 – July 2017

Began as a volunteer proofreader and grew to paid editor, then staff writer.
Authored the headline personality type descriptions that established the brand's authority: the core driver of organic traffic, and still a top-performing asset a decade after publication.

Skills

Leadership
Communication
Collaboration
Company culture
AI
Content
SEO
Operations
Project management
Business intelligence
Data & analytics

Education

Associate in Arts (DTA) · North Seattle College

2026

BS Psychology · Washington State University

Expected Spring 2028

Beyond work

Psychology, especially the measurement of mindsets and behaviors
League bowling (187 average)
Magic: The Gathering, with friends and family
Wire-wrapping jewelry

Recommendations

Excerpts from letters of recommendation and notes from colleagues. Full letters available on request.

“What sets Lucas apart is his rare combination of visionary thinking and flawless execution. […] If circumstances allowed, I would rehire him immediately. His integrity, strategic thinking, and operational excellence make him precisely the leader organizations need in today's rapidly evolving content landscape.”
Ged Stikonas, CEO, NERIS Analytics Limited (16Personalities)

“Lucas' approach to leadership is highly effective at building buy-in, maintaining morale, and coaxing out creativity. […] Lucas knew how to draw forth my best work. […] I would consider myself lucky to work with Lucas again and would not hesitate to hire him were I in a position to do so.”
Kyle C., team member of ten years

“You're the key to any success that I've had here. You are the best boss I've ever had, which is not an exaggeration in any way. Your leadership and guidance has been, quite literally, life changing.”
Traci R.

“He is one of the kindest leaders I've worked with. […] During a period of massive change (including the adoption of AI into our workflows) he guided the writing team with grace and a steady, reassuring presence. […] I would work with him again in a heartbeat.”
Carly B., persuasive writer

“Few people have the opportunity to have a supervisor who is also a coach and a mentor - but I do when working with Lucas. […] I wouldn't be the writer I am today without his careful guidance.”
Leeza D., writer